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  • by Gina Parker February 01, 2021 2 min read

    Valentines Day is not far away now so now is the time to think about surprising your special person with a beautiful bouquet of roses or a lovely mixed bouquet of summer flowers.Gourmet foods and delicious chocolates and wine also available....yum, yum.. 

    A few things you need to know - 

    If I order roses how will they be presented?Red roses with be gift wrapped in red and kraft paper stripped paper and the coloured roses with have matching paper to tone with the flowers. The roses will come with small water bags attached to the end of each stem to keep the roses in top condition for transporting.

    When will my order be delivered? When you select your delivery day, you can also add a message for us with delivery instruction . This box is located in the card message box. As it is such a busy day we are unable to accept precise delivery times, however we can do either morning or afternoon.

    What if nobody is home? The courier will leave the flowers at the given address and a calling card will be tucked in the door to say where on the property the flowers have been left.

    The property is will the flowers be delivered? In this case we need you to provide a phone number for the receiver and we will call beforehand to check when we can gain access.Please leave us their phone number and delivery instructions.

    What if I have a question about my order? Please feel free to contact us anytime. We are more than happy to answer any questions you may have about your order.

    My order has to go out into the country, is this possible? Yes, all rural deliveries will be delivered on Friday 12th February.

    Hope the above helped answer some of your questions...

    Call us on 0800 379 1234 if you have any other concerns.


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