Are you looking for Flower Delivery in Christchurch? We are here to help and answer any question you have.

We are a Christchurch based floristwho is a part of the Interflora network of florists, so we can arrange for your gift to be made up and delivered anywhere in New Zealand through Interflora when you need it. We offer New Zealand wide delivery on all items (unless otherwise specified on the product page).

 

DELIVERY AREAS

Addington, Aranui, Avondale, Avonhead, Avonside, Balmoral Hill, Beckenham, Belfast, Bexley, Bishopdale, Bromley, Bryndwr, Burnside, Burwood, Carlton Mill, Casebrook, Cashmere, Charleston, Clifton, Cracroft, Dallington, Fendalton, Ferrymead, Halswell, Harewood, Heathcote Valley, Hei Hei, Hillmorton, Hoon Hay, Hornby, Hyde Park, Ilam, Islington, Linwood, Lyttelton,Mairehau, Marshland, Masham, Merivale, Middleton, Moncks Bay, Moncks Spur, Mt. Pleasant, Murray Aynsley, New Brighton, North Linwood, North New Brighton, North Shore, Northcote, Northwood, Oaklands, Opawa, Papanui, Parklands, Phillipstown, Queenspark, Redcliffs, Redwood, Regents Park, Riccarton, Riccarton Park, Richmond, Richmond Hill, Russley, St. Albans, St. Andrews Hill, St. Martins, Scarborough, Shirley, Sockburn, Somerfield, South New Brighton, South Shore, Spreydon, Sumner, Sydenham, Taylors Mistake, Upper Riccarton, Waimairi Beach, Wainoni, Waltham, Westhaven, Westlake, Westmorland, Wigram Park, Woolston.

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 Akaroa, Amberley, Cheviot, Culverdon, Darfeild, Diamond Harbour (Tuesday and Thursday only), Dunsandel, Glentunnel,Hamner Springs, Harwarden, Hinds, Hororata, Kaikoura,Leithfeild, Methven,Oxford, Rakaia, Sefton,Southbridge,Waikuku.

Rest of the South Island -$29.00 Delivery Fee Delivered through Interflora network.Same day if ordered by 2pm otherwise next day delivery.

Overnight or two days for rural deliveries. - Delivered through Interflora network of florists.Same day delivery if in by 2pm otherwise next day.

Citywide Florists is part of the Interflora network - this means we can arrange international delivery for any of your floral requirements. We also deliver gift baskets in the U.K. - please contact us as we have a separate selection for this area.

ORDERING

Monday - Friday 8.30am - 5.30pm.
Saturday - 9am - 12pm.
Sunday - Closed. 
Closed Public Holidays.

Sign in to your account and clicking my account on the website and going to the order history section and click on invoice. This will bring it up and simply print it off.

Every endeavor is made to ensure your item is the same as the photo, however with seasonal availability we sometimes have to substitute with an item of the same value and quality.
If your order is to be delivered in another New Zealand town, the order will be delivered through Interflora. The item may vary from the photo but be to the same value and as close as possible to the photo.

Yes, here is a few helpful details which make this easier to organise:

The name of the company and which floor the recipient works on.

Full name of the person who is receiving the gift so there is no confusion with other colleagues with the same first name.

The hours during which the recipient is at work.

Mobile phone number for the receiver is always helpful.

We will offer refunds to customers who receive goods that are in an unsatisfactory condition within 24 hours of delivery. All refunds will be processed within 24 hours of receiving the goods. Unfortunately we can not offer refunds after this period. To be eligible for a refund, you must have followed the care instructions on the back of the message card.Your flowers must be in the same condition that you received them and with original packaging. We also require a photo of the damaged goods showing why you are requesting a refund.We require you  to supply proof of purchase receipt. Once your refund request has been received, you will be notified that we have received your request for a refund and then we will notify you as to whether a refund is approved. If successful, payment will be credited back onto the credit card that was used for the transaction.Payment can take several working days before appearing on your statement.

If you do not want a refund, we will re-deliver the exact item that you purchased.

We understand your concerns about submitting information online so we process your credit card payment through Windcave payment system which means we do not hold any information on orders through our website. 

If you have ordered over the phone and given us your credit card details , these are used to process your order then held securely before being collected by a security bin company for safe disposal.

You can also select items from our other baskets to create your own mix. Unfortunately not all dietary requirements can be catered for. Feel free to call our store if you have any questions on food ingredients.

DISPATCH & DELIVERY

Yes, you simply select the pick up option during the checkout, rather than a paid shipping cost. This way you avoid the delivery cost.

Yes, simply put in the postcode of the area you require and the website will  select the correct courier charge.

Most areas within Canterbury are able to be delivered same day if your order is received by 9.30am.

We do  have limited areas that are serviced by our rural couirers on the weekends. Your order has to in by 9.30am on Saturday morning and we will contact you if we are unable to deliver until the following Monday. We strongly suggest ringing the shop to check before ordering online on the weekends.

We offer a same day delivery service in Christchurch if you order before 2.30pm. If you order after 2.30pm we can deliver it the next business morning.

All Citywide flowers are wrapped in florist paper and trimmed with ribbons to tone with your flowers.Some bouquets are popped into one of our personalized flower bags with a bubble of water on the bottom. If your flowers are a simple bouquet of cut flowers we wrap the stems in wet papers then cellophane so they have moisture until arrival. A bouquet can also be made into a water box, this acts as a vase. It is trimmed with wraps and ribbons, again to tone with the flowers. All flowers going on delivery will have a sachet of flower food attached.

At Citywide Florist we specialise in same-day delivery Monday to Saturday, If your order comes in after-hours on Saturday, it will be delivered the next working day. If you have a delivery to a business address please order in the morning so we can ensure we have it delivered in time. If you discover a problem with your delivery please contact us immediately so we can follow it up for you.

Deliveries begin at 9am with the last courier leaving mid afternoon. You can let us know the deilvery date in the date box when you order. Unless a special request is made, your order will go on the next scheduled delivery. If your gift is to be delivered outside of Christchurch city it may have to go the following morning as the rural courier leaves early morning. We will be in contact with you regarding delivery if there is a problem.

Christchurch City and suburbs  $15.00

Outer Christchurch  $20.00

Canterbury Rural  $25.00

Rest of the South Island $29.00

North Island $29.00

Your shipping cost will be calculated based on the post code of our recipient.

We can trace your gift at anytime so please let us know if you need confirmation. Simply call or email us and we will find the information. At the end of each business day we will send you a confirmation email to let you know your order was delivered today.

The courier will leave a card to say he has called and to ring for a re-delivery .If it is a safe property, the courier will leave the item in a safe and obvious place which is out of site of the street.If your order is going to an apartment block with security gates please supply a phone number so we call and make a time prior for delivery. If you discover there has been a problem with delivery please let us know as soon as possible so we can follow it up for you.

At Citywide Florist we have a own gift card printed.It can be sealed at your request. The card is threaded onto ribbons and attached to the bouquet.

Deliveries are by professional Flower Delivery Company. Quality service is assured that your flowers or gift will arrive looking fresh and undamaged. All delivery vehicles are air conditioned.

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